Total Support From Site Construction to Operational and Logistical Needs

Interested in streamlining your operations with a single provider?

ABOUT US What Commerce Media Offers

Grow Your E-Commerce Business with Comprehensive Operational Support

Cross-Team Collaboration
・Sharing Knowledge
・Internal System
・Flexible Solutions
  • Site
    Development
  • Site
    Operation
  • Consultations
  • Marketplace Management

We develop and customize e-commerce sites with an emphasis on operational efficiency, providing a solid foundation for the growth of your online store

We specialize in multiple eCommerce channel operations and support all aspects of eCommerce, from consulting to production, operations, logistics, and customer support. With extensive knowledge and experience in both in-house eCommerce and online marketplace solutions, we, as a Shopify Plus Partner, build and customize e-commerce sites and develop Shopify applications. With our extensive operational experience and up-to-date knowledge, we are ready to provide the best support to our customers.

What we can do? 3 Reasons Why
Commerce Media Is Chosen

POINT. 01 Total Support From Site Construction to Operational and Logistical Needs

Our professional teams work together seamlessly to address your challenges with flexibility. We offer a one-stop solution for site construction, operation, and consulting, eliminating the need to divide responsibilities among multiple partners. Whether you require full or partial support, we're a reliable partner for long-term collaboration, as demonstrated by our many satisfied clients who trust us to accompany them on their journey.
  1. Strategic Planning
  2. Website Construction
  3. Website Update / Maintenance
  4. Operation / Order Management
  5. Logistical Support
  6. Customer Support
Website Construction Phase
Operation Phase

POINT. 02 Trusted Shopify Professional

As the 3rd Oldest Shopify Expert in Japan, our extensive experience and in-depth knowledge have made us a trusted leader in the market. We're proud to be a certified Shopify Plus Partner, the highest tier in the official partner program, which reflects our commitment to excellence in eCommerce solutions. Our industry-leading position is further demonstrated by our recognition as a Shopify E-commerce Award winner in 2019.
  • Shopify Experts
  • E-Commerce Award 2019
  • Shopify Premier Partner
    We are a certified Shopify Plus partner, the highest tier of Shopify's enterprise plan. In Japan, we are among the select few companies officially recognized by Shopify for our exceptional expertise in e-commerce site development. Our certification is a testament to our commitment to delivering outstanding results for our clients, leveraging Shopify Plus to drive growth and success in the competitive online retail landscape.

POINT. 03 Deep Expertise and Extensive Experience in Both In-House E-Commerce Platforms and Online Marketplace Solutions

With years of experience operating stores on major platforms such as Rakuten, Amazon, and Shopify, we have a proven track record of success in diverse eCommerce environments. We go beyond client support by actively managing our business sites across various online marketplaces, including cross-border ventures. This firsthand operational experience enables us to respond swiftly and comprehensively to emerging challenges, while our well-established internal processes ensure a prompt and effective resolution of any issues that may arise.
In-House Website Operation
New Initiatives
Extensive Expertise
Client
CONTACT US
For consultations, requests, and quotes

Service Service

Fully SupportedComprehensive Support

We offer a full range of e-commerce services, including initial design, site development, order processing, operational support, logistics management, and tailored consulting services. Our comprehensive approach ensures that we consistently provide all the essential elements required for your online business to thrive.
End-to-End Support: Site Development, Operations, Logistics, and Consulting
  • New Site/Renewal
    Website Construction
  • Operation
    Website Management
  • Business Support
    Consulting

SPOTTargeted Assistance

Our services encompass all aspects of e-commerce, including initial design, site development, order processing, operational support, logistics management, and a wide range of consulting services. For more information on our targeted assistance and issue resolution offerings, see below:
Build
WEBSITE CONSTRUCTION
Operate
WEBSITE management
Shopify Plus
Shopify Plus CONSTRUCTION
Business Support
Consulting

Rakuten IchibaMarketplace Support

With extensive experience managing stores on platforms such as Rakuten and Amazon, along with Shopify expertise, we offer comprehensive management solutions or targeted support tailored to your specific needs. Our team is well-equipped to handle both full-scale management and focused assistance on your behalf.

EC growth analysisECグロース分析

企業が直面する売上の伸び悩みや集客力不足など、ECビジネスにおける多様な課題を解決するための戦略立案を支援

EC cross platform analysisECプラットフォーム横断分析

複数のプラットフォームのデータを一元管理し、分析におけるデータ収集の時間を削減します。

FAQ Frequently Asked Questions

What is the cost of building an e-commerce website?

The cost of building an e-commerce site varies greatly depending on its scale and requirements. As a rough guide, a small to medium-sized Shopify site typically costs between 1 million and 5 million yen. If there are many design and functional customizations, the cost generally ranges from 5 million to 10 million yen. For large-scale builds using Shopify Plus, it's common for the cost to exceed 10 million yen, as these projects often involve not only the Shopify build itself but also inventory management, integration with core systems, and custom app development. We will propose the optimal solution based on your requirements, necessary functions, and budget after an initial consultation. Please contact us via the inquiry form to get started.

How long does it take from e-commerce site construction to launch?

For standard Shopify site construction, the typical timeframe from initial consultation to launch is approximately 3 to 6 months. This can vary depending on the complexity of the design, the extent of custom features, and the readiness of product data. Large-scale builds using Shopify Plus or migrations from existing sites may take 6 months or more. If you have schedule constraints, we can offer flexible proposals such as phased releases focusing on priority features, so please consult with us.

What sets you apart from other Shopify development agencies?

当社は日本で3社目となる「Shopify Experts」に認定された企業であり、現在は上位ランクの一つである「Shopify Premier Partner」としても認定されています。最大の特徴は、サイト構築だけでなく、運営代行・物流・コンサルティング・モール運営までEC事業全体をワンストップで支援できる体制です。また、自社でもEC事業を運営しているため、現場で得た実践的なノウハウを基にご提案ができる点も他社にはない強みです。

Can you also manage e-commerce marketplaces other than Shopify (e.g., Rakuten, Amazon)?

Yes, it is possible. In addition to supporting the operation of major malls such as Rakuten, Amazon, and Yahoo! Shopping, we also operate our own e-commerce business using these malls. We can propose multi-channel strategies that combine in-house e-commerce with malls, and we can also handle cross-platform data analysis. If you are considering mall expansion in parallel with building your own e-commerce site with Shopify, you can entrust us with everything from strategy formulation to daily operations.

Is it possible to migrate an existing e-commerce site to Shopify? What happens to the data?

はい、可能です。EC-CUBEやその他のカートシステムからShopifyへの移行実績が豊富にあり、商品データ・顧客データ・過去の注文履歴の移行にも対応しています。ただし、移行元のシステムやデータ構造によって、そのまま移せるデータと再設計が必要なデータがあるため、事前の調査が重要です。SEO評価を引き継ぐためのリダイレクト設計や、ポイントなどの引き継ぎ方針も含め、移行計画から実装までトータルでサポートいたします。

Can you also handle the operation and maintenance after the website launch?

はい、公開後の運営代行・保守・改善コンサルティングまで一貫してご支援可能です。商品登録やページ更新といった日常運用、受注処理、カスタマーサポート、物流代行に加え、データ分析に基づく改善提案や広告運用も対応しております。「制作して終わり」ではなく、長期的に伴走するパートナーとして継続契約をいただくお客様が多いのが特徴です。

What are the advantages of choosing Shopify for e-commerce operations in the age of AI?

ShopifyはAI時代のEC運営に最適化されたプラットフォームです。Shopify Magicによる商品説明文の自動生成、Sidekickによる店舗運営アシスタント、Universal Cart Protocol(UCP)対応によるエージェント型コマースへの備えなど、AIネイティブな機能が標準で利用できます。また、構造化データの自動出力やCore Web Vitalsへの最適化により、生成AI検索(GEO)にも強い構造を持っています。詳細はECブログ記事でも解説しております。

Please tell me about the process from inquiry to contract.

Please contact us via the inquiry form first. We will then conduct a web conference or in-person meeting to confirm your requirements, budget, and schedule, and then submit a proposal and estimate. Once you are satisfied with the contents, a contract will be formed and the project will commence after a kick-off meeting. Please note that we do not offer phone consultations; all meetings must be conducted online or in person. The duration varies depending on the scale, but typically it takes about 2 to 4 weeks from the initial consultation to the contract.

Contact us

Commerce Media is a professional eCommerce agency specializing in end-to-end solutions for Shopify and other platforms, offering a comprehensive suite of production and management services to meet all your online retail needs.