Service
E-Commerce Operations Optimization
EC SITE management
Our approach to e-commerce operations encompasses a wide range of services that cater to the entire customer journey, including acquisition, engagement, conversion, and retention. At Commerce Media, we deliver a comprehensive support model, from front-end to back-end services, tailoring our assistance to the evolving needs of each customer's lifecycle. Our goal is to provide a seamless and integrated solution that supports all facets of your e-commerce operations, ultimately enhancing customer satisfaction, fostering brand loyalty, and driving long-term success.
Our team of ecommerce site management professionals delivers exceptional support, leveraging in-depth knowledge and strategic insights to optimize performance and maximize customer engagement.
As Shopify E-commerce Award-winning specialists, our team offers full-spectrum support tailored to your unique requirements. Our comprehensive services extend beyond site updates, encompassing order processing, inventory management, product shipping, customer support campaigns, and more. Leveraging our extensive expertise, we provide top-tier management support that caters to a broad range of needs, ensuring seamless operations and client success.
Trusted as a Shopify Professional
As one of the first Shopify Experts in Japan and a certified Shopify Plus Partner, we pride ourselves on our extensive experience and deep knowledge within the e-commerce industry. Recognized for our accomplishments, we have received the prestigious Shopify E-commerce Award in 2019, solidifying our position as a leading player in the Japanese Shopify market. Our dedication to excellence and commitment to driving success for our clients sets us apart in the competitive e-commerce landscape.
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Certified Shopify Plus PartnerCommerce Media is a specialized partner company that excels in developing cutting-edge e-commerce platforms utilizing Shopify Plus, a highly functional solution catering to businesses with specific requirements and high traffic demands. Our commitment to excellence ensures that we deliver best-in-class solutions tailored to our clients' unique needs, driving growth and success in the competitive e-commerce landscape.
Why Shopify For Building E-Commerce Sites?
Shopify, the world's leading e-commerce platform, is experiencing rapid adoption in Japan. Its unrivaled features, scalability, and user-friendly interface make Shopify the premier choice for businesses looking to build and manage successful online stores.
- Multilingual
Cross-border - D2C
- Omni-Channel
- Multi-Supplier
- Media
- Subscription
- Corporate
Integrated - Corporate Site
Our Characteristics ABOUT US
Commerce Media's deep understanding of e-commerce operations allows us to identify and mitigate potential risks from the initial site construction phase. Our strategic designs are thoughtfully crafted to facilitate sustainable growth for your business, fostering long-term success in the competitive e-commerce landscape.
Dedicated to crafting designs and site architecture that not only drive sales growth but also optimize resource allocation
Commerce Media implemented Shopify Plus to handle high traffic and transactions, and integrated LOGILESS for streamlined order and inventory management. Our operational optimization strategies ensure seamless processes from sales to shipping, maintaining order even during peak demand. With a proven track record in managing large-scale projects, we offer end-to-end solutions encompassing site development, order processing, logistics, and customer support services. Our expertise extends to OMS implementation, email marketing, and campaign management, delivering comprehensive support for your e-commerce needs.
Seamless Front-End and Back-End Channel Integration
- E-commerce management company with a deep understanding of everything from marketing to logistics
- Experienced in operating on a variety of platforms as well as catching onto future changes in the e-commerce industry
Able to Respond Swiftly to Issues, Building Trust
- Extensive experience in operations and understands the causes of various problems
- Continual in-house skill enhancement allows our team to stays up-to-date with cutting-edge e-commerce techniques and technologies
- Dedicated in-house specialists, ensuring prompt and effective response to your needs
Front-end and back-end support delivers comprehensive assistance tailored to each user's specific phase, covering all aspects of e-commerce operations from customer acquisition to shipping and fostering long-term customer loyalty. Our one-stop-shop approach simplifies your business processes and drives sustainable growth.
- Analysis of Current Situation/Issues
- Site Structure Proposal
- Site Design Development
- Consulting (Site Construction)
- Various Site Setups
- Addition of Custom Features
- Development of Data Integration, etc.
- Product Registration
- Creation of Landing Pages
- Shopify Setup Support, Including Payments
- Development/Upgrade of Additional Functions
- User Manual Creation
※Some options included
WORKS OUR CLIENTS
FAQ Frequently Asked Questions
- I am considering building an EC site. Can I just get a quote in advance?
- I would like to learn more about Shopify. Could you please provide me with some information?
- I would like to consult about building and running an EC site. Is it possible to have a meeting over the phone?