Service

Full E-Commerce Support

Fully supported
Our range of services encompasses every stage of e-commerce development and management, including site design and creation, order processing, operational support, logistics optimization, and tailored consulting solutions.

A One-Stop Service for All Your E-Commerce Needs

Our comprehensive support services span the entire e-commerce journey, from the initial site-building phase to ongoing operational management post-launch. We tailor our solutions to fit your unique needs, offering both full-scale support packages and targeted assistance for specific operational tasks.

Site Construction
Phase

STRATEGIC
PLANNINGSTRATEGY PLANNING

  • Strategic Planning
  • Analysis of Current
    Situation/Issues
  • Access Analysis
  • Site Structure Proposal
  • Schedule Design

WEBSITE CONSTRUCTIONWEBSITE CONSTRUCTION

  • Site Design Development
  • Coding (Site Construction)
  • Various Site Setups
  • Addition of Custom
    Features
  • Data Integration
  • SEO Strategies

Post-Release
Operation Support

E-COMMERCE MANAGEMENTEC SITE MANAGEMENT

  • Product Listing
  • Banners/Newsletters
  • Order/Shipping Email
  • Inventory Management
  • OMS Integration Support
  • Customer Service

IMPROVEMENTIMPROVEMENT

  • Market Analysis
  • KPI/KGI
  • Product Strategy
    Development
  • Advertising Proposal
  • Campaign Proposal
  • Warehouse/Distribution/
    CS Flow

Your Partner for E-Commerce Solutions

We are dedicated to offering consistent, end-to-end support for your e-commerce business, from the initial site construction phase to post-release operational management.

Our Characteristics ABOUT US

Tailored Support from a Multidisciplinary Team to Meet Your Business Needs at Every Stage

Our team of specialists collaborates closely to deliver adaptable solutions for your e-commerce challenges. With our comprehensive range of services, including site development, management, and consulting, we eliminate the need for multiple partners by offering a one-stop solution tailored to your business requirements. Our commitment to both full-service and targeted support has fostered long-lasting partnerships with many clients who value our expertise and dedication to their success.

  • Low support cost
    ※Compared to three companies
  • Facilitating cross-functional collaboration
  • Easy to achieve common understanding
  • Fast response time

Tailored Support for Every Growth Stage

Leveraging our expertise in full-service solutions, we provide strategic proposals to help businesses grow and succeed across various stages and platforms. For instance, we can initially focus on boosting your sales, and later expand your reach by growing your marketplace presence and revenue-sharing opportunities. In addition to domestic platforms like Rakuten, Amazon Japan, Yahoo! Shopping, and ZOZOTOWN, we also offer support for managing cross-border marketplaces such as Amazon U.S. and Shopee. Our extensive experience in practical site operations allows us to make advices, whether you are looking to establish multiple stores or navigate the complexities of managing various sales channels. With our guidance, you can confidently explore new growth avenues while addressing the challenges and demands of the ever-evolving e-commerce landscape.

Wide range of support areas
  • Analysis of Current Situation
  • Operation Optimization Proposal
  • Operational Workflow Creation
  • Affiliated Logistics Warehouses
  • Site Construction Proposal
  • Site Design Development
  • Coding (Site Construction)
  • Addition of Custom Features
  • Various Site Setups
  • Data Integration
  • Adding Products
  • Newsletters/Campaigns
  • SEO
  • Sale Support Operation
  • Order/Shipping Email
  • Inventory Management
  • OMS Integration Support
  • Warehouse Analysis
  • Warehouse/Distribution/CS Flow

※Some options included

CONTACT
If you wish to consult, request, or receive a quotation

Site Construction WEBSITE CONSTRUCTION

For those who just started building a website, our company places great importance on creating sites that are easy to maintain, having a mindset of operational management.
We focus on web design, development, and construction that contribute to increased sales and resource reduction
Our range of services includes new site construction, revamping existing sites, and replacing in-house e-commerce platforms. We begin with a thorough analysis of your current situation through meetings. Based on our findings, we will propose the most suitable solution that meets your specific needs and budget. In addition, we offer app integration, customization of various features, and configuration services.
  • Analysis of Current Situation
  • Site Construction Proposal
  • Site Design Development
  • Coding (Site Construction)
  • Various Site Setups
  • Addition of Custom Features
  • Data Integration
  • Product Registration
  • Creation of Landing Pages
  • Shopify Store Setup
  • Additional Functions/Upgrades
  • Creation of Site Manual

※Some options included

Professional in Shopify Development and Operation

  • Shopify Experts
    Third Oldest Shopify Expert in Japan
  • Shopify Premier Partner
    Certified “Shopify Plus Partner”

Operational Management E-COMMERCE MANAGEMENT

With a wealth of experience in web development, maintenance, order processing, logistics, and customer support, our team is well-equipped to handle diverse e-commerce needs. We also provide tailored solutions for OMS implementation, email marketing, and campaign support.
Managing order volumes exceeding tens of thousands, we specialize in streamlining operations, ensuring a seamless workflow even during peak periods
Our proven track record in supporting e-commerce operations for our clients, as well as managing our own sites and marketplaces, speaks to our expertise in the field. Leveraging the wealth of knowledge we've gained from our past successes, we offer comprehensive support that encompasses site updates, order management, inventory control, shipping, customer service, and campaign assistance.
  • Website Update
  • Order Support
  • SEO
  • Warehouse Support
  • Product Registration
  • Page/Banner Creation
  • Newsletters/Campaigns
  • Sale Support Operation
  • Order/Shipping E-mail
  • Inventory Management
  • OMS Integration Support
  • Warehouse Analysis
  • Warehouse/Distribution/CS Flow
  • Customer Service

※Some options included

Our expertise extends to managing e-commerce operations for highly popular character merchandise and manufacturer products. By leveraging Shopify Plus to handle high traffic and transaction volumes, as well as integrating LOGILESS for streamlined order and inventory management, we prioritize efficient and reliable site performance. Our focus on optimizing operations from sales to shipping ensures a seamless and scalable solution for businesses with popular offerings.

Business Consultations CONSULTING

Our experienced consultants collaborate with clients to understand their unique business strategies, website, and marketplace goals, and develop tailored tactics to achieve measurable success, including KPIs and KGIs.
Our team has successfully managed a broad range of e-commerce sites, allowing us to provide valuable insights and support beyond traditional consulting boundaries
Our extensive experience in managing a diverse range of e-commerce platforms, including our in-house sites and major domestic marketplaces, enables us to develop effective sales strategies tailored to your entire e-commerce business. We start by understanding your requirements, challenges, and budget, allowing us to offer targeted solutions that cater to your specific needs. Any challenges related to e-commerce, our team is ready to assist you in finding the right approach to overcome them.
  • Strategic Planning
  • Analytical Infrastructure
  • Market Analysis
  • KPI/KGI
  • Strategic Product Development
  • GA4 Setup
  • SEO
  • LPO
  • Advertising Proposal
  • Offer Optimization
  • Analysis Proposal
  • Campaign Proposal
  • Sales Promotion Budgeting
  • Creation of Analysis Sheet

※Some options included

Client Testimonials

Our suite of services encompasses all aspects of e-commerce, from initial design and site development to order management, logistics support, and a wide range of consulting solutions.
  • Orion Breweries, Ltd.
    Full support from building the e-commerce site to operation and logistics, as well as handling opening on marketplaces such as Rakuten and Yahoo.
    VIEW MORE
  • YAMAMOTO INDUSTRIAL CO.LTD.
    After renewing the e-commerce site, we are providing total support for advertising operations, consulting, and site maintenance.
    VIEW MORE

FAQ FREQUENTLY ASKED QUESTIONS

What is the cost of building an e-commerce website?

The cost of building an e-commerce site varies greatly depending on its scale and requirements. As a rough guide, a small to medium-sized Shopify site typically costs between 1 million and 5 million yen. If there are many design and functional customizations, the cost generally ranges from 5 million to 10 million yen. For large-scale builds using Shopify Plus, it's common for the cost to exceed 10 million yen, as these projects often involve not only the Shopify build itself but also inventory management, integration with core systems, and custom app development. We will propose the optimal solution based on your requirements, necessary functions, and budget after an initial consultation. Please contact us via the inquiry form to get started.

How long does it take from e-commerce site construction to launch?

For standard Shopify site construction, the typical timeframe from initial consultation to launch is approximately 3 to 6 months. This can vary depending on the complexity of the design, the extent of custom features, and the readiness of product data. Large-scale builds using Shopify Plus or migrations from existing sites may take 6 months or more. If you have schedule constraints, we can offer flexible proposals such as phased releases focusing on priority features, so please consult with us.

What sets you apart from other Shopify development agencies?

当社は日本で3社目となる「Shopify Experts」に認定された企業であり、現在は上位ランクの一つである「Shopify Premier Partner」としても認定されています。最大の特徴は、サイト構築だけでなく、運営代行・物流・コンサルティング・モール運営までEC事業全体をワンストップで支援できる体制です。また、自社でもEC事業を運営しているため、現場で得た実践的なノウハウを基にご提案ができる点も他社にはない強みです。

Can you also manage e-commerce marketplaces other than Shopify (e.g., Rakuten, Amazon)?

Yes, it is possible. In addition to supporting the operation of major malls such as Rakuten, Amazon, and Yahoo! Shopping, we also operate our own e-commerce business using these malls. We can propose multi-channel strategies that combine in-house e-commerce with malls, and we can also handle cross-platform data analysis. If you are considering mall expansion in parallel with building your own e-commerce site with Shopify, you can entrust us with everything from strategy formulation to daily operations.

Is it possible to migrate an existing e-commerce site to Shopify? What happens to the data?

はい、可能です。EC-CUBEやその他のカートシステムからShopifyへの移行実績が豊富にあり、商品データ・顧客データ・過去の注文履歴の移行にも対応しています。ただし、移行元のシステムやデータ構造によって、そのまま移せるデータと再設計が必要なデータがあるため、事前の調査が重要です。SEO評価を引き継ぐためのリダイレクト設計や、ポイントなどの引き継ぎ方針も含め、移行計画から実装までトータルでサポートいたします。

Can you also handle the operation and maintenance after the website launch?

はい、公開後の運営代行・保守・改善コンサルティングまで一貫してご支援可能です。商品登録やページ更新といった日常運用、受注処理、カスタマーサポート、物流代行に加え、データ分析に基づく改善提案や広告運用も対応しております。「制作して終わり」ではなく、長期的に伴走するパートナーとして継続契約をいただくお客様が多いのが特徴です。

What are the advantages of choosing Shopify for e-commerce operations in the age of AI?

ShopifyはAI時代のEC運営に最適化されたプラットフォームです。Shopify Magicによる商品説明文の自動生成、Sidekickによる店舗運営アシスタント、Universal Cart Protocol(UCP)対応によるエージェント型コマースへの備えなど、AIネイティブな機能が標準で利用できます。また、構造化データの自動出力やCore Web Vitalsへの最適化により、生成AI検索(GEO)にも強い構造を持っています。詳細はECブログ記事でも解説しております。

Please tell me about the process from inquiry to contract.

Please contact us via the inquiry form first. We will then conduct a web conference or in-person meeting to confirm your requirements, budget, and schedule, and then submit a proposal and estimate. Once you are satisfied with the contents, a contract will be formed and the project will commence after a kick-off meeting. Please note that we do not offer phone consultations; all meetings must be conducted online or in person. The duration varies depending on the scale, but typically it takes about 2 to 4 weeks from the initial consultation to the contract.