E-commerce support business

What is the EC Support Project?

Commerce Media's e-commerce support business provides comprehensive support to clients, from building their e-commerce site to operating it and consulting.
E-commerce is a young industry that has only been around for about 20 years, so most clients lack the human resources and know-how. Because of this, we provide total support for everything related to e-commerce operations, from the front end of the e-commerce website, to the back office side of e-commerce such as inventory management, logistics, and delivery, to attracting customers and cultivating fans after the website is completed.

  • Strategy formulation
  • Site Construction
  • Site Updates
  • Management and ordering agency
  • Logistics agency
  • Customer Support
  • Construction Phase
  • Operational Phase

Supporting the growth of your EC business with comprehensive operational support

Commerce Media specializes in operating multiple e-commerce channels and can provide support for all aspects of e-commerce business, from consulting to production, operation, logistics and customer support.
With extensive knowledge and a proven track record in operating their own e-commerce sites and malls, they are a Shopify Plus Partner and build and customize e-commerce sites, as well as develop Shopify apps. They are well-equipped to provide optimal support to their clients by utilizing their extensive operational experience and the latest knowledge.

Collaboration among teams

Knowledge sharing, case coverage, and fast, flexible response

  • E-commerce site construction
  • E-commerce site management
  • consulting
  • Mall Management

Services offered

We provide services tailored to the challenges our clients face, from full support for the entire e-commerce business to spot assistance.

Full support

We provide a full range of support required for your e-commerce business, from initial e-commerce design, site construction, order/operation/logistics support, and various types of consulting.

Full support from site construction to operation, logistics and consulting

Site Construction

Site Management

consulting

Spot support

We provide the support our clients need, from initial EC design to site construction, order/operation/logistics support, and various types of consulting.

E-commerce website creation

E-commerce site/shop management agency

Building a Shopify Plus store

Consulting and advertising operations

Rakuten Support

Our team has specialized knowledge of Rakuten Ichiba and will provide you with total support, from setting up your store, creating and managing product pages and landing pages, to consulting and advertising management.