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Please be careful of malicious scam sites

We have recently discovered the existence of a fraudulent website pretending to be operated by Commerce Media Co., Ltd.

Our company name and location have been used without permission.
Please be aware that we have no connection whatsoever with such fraudulent websites.

If you use a fraudulent website, you may not receive the product even after paying, or your personal information may be illegally obtained and misused.
We ask that you please be careful not to access fraudulent sites, enter personal information (email addresses, passwords, phone numbers, addresses, etc.), place orders, or make payments on such sites.

To prevent yourself from becoming a victim, please check the URL and characteristics of fraudulent sites.

Unrelated scam site: https://candy.kagoshi.life/

Fraudulent e-commerce sites using our company name without permission

Common characteristics of fraudulent websites

  • The selling price of the product is extremely low (or high)
  • Payment methods are limited to advance payment such as bank transfer or credit card payment.
  • The name on the bank account to which the payment is to be transferred does not match the operating company
  • Contact information (phone number, email address, etc.) is insufficient or contains false information
  • Or, the phone number is a mobile phone number (numbers starting with 090 or 080)
  • The inquiry email address is a free email address
  • There is no mention of "Notation based on the Specified Commercial Transactions Act"
  • Unnatural Japanese writing can be seen (especially in the shop usage guide, payment method explanations, etc.)

Public consultation service for fraudulent websites

List of Prefectural Police Headquarters Cyber Crime Consultation Desks

http://www.npa.go.jp/cyber/soudan.htm

National Consumer Affairs Center of Japan

https://www.kokusen.go.jp/

Consumer Affairs Agency website

https://www.caa.go.jp/policies/policy/consumer_policy/caution/internet/trouble/internet.html

If you fall victim to a fraudulent scheme, please collect the details of your purchase and prepare proof of payment (transfer) etc., and then contact the Cyber Crime Consultation Centre at your nearest police station or consumer centre.
Also, if you paid by direct deposit or credit card, please notify the financial institution or credit card company to which the money was transferred of the loss.

We are not responsible for any troubles between customers and fraudulent sites or any sites not operated by our company. If you are a victim of a fraudulent site, please contact the nearest police station immediately.

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