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Comparison of the payment methods you should first introduce on Shopify: "Stripe" and "PayPal"

Stripe vs PayPal service comparison

Both Stripe and PayPal are payment processing services that act as an intermediary between stores and shoppers.

Many people probably think that Stripe and PayPal are just slightly different in the credit cards that can be used for payments. Here we have put together a detailed comparison of the services in a table. There is some information that you should know when introducing the service, so please make use of it.

Please note that this article is based on the assumption that you will be using Shopify in Japan. Please note that fees and other conditions may change when selling across borders (overseas) or in dollars.

Stripe / PayPal service comparison chart

Stripe PayPal
Initial cost ¥0 ¥0
Monthly cost ¥0 ¥0
Payment fee Domestic 3.60% 3.6% + ¥40
abroad 3.9% + ¥40
Refund Fee ¥0 ¥0
Accepted credit cards VISA
MasterCard
AMERICAN EXPRESS
Diners -
DISCOVER
JCB
*2018 version
UnionPay -
Other payment integrations Apple Pay -
Alipay - -
WeChat Pay - -
payment Deposit Cycle Every week Manual Deposits
commission ¥0 Basic ¥0
Safety features PCI DSS Compliance PCI DSS Compliance
Notes If you receive a refund, the transaction fee will not be refunded
  • A PayPal account is required for payment.
  • Refunds via PayPal are valid up to 60 days after payment.
Volume Discounts Negotiable for transaction volumes of 5 million yen or more (monthly)
  • 300,000 yen to 1,000,000 yen
    3.4% + 40 yen
  • 1 million yen to 10 million yen
    3.2% + 40 yen
  • From 10 million yen
    2.9% + 40 yen
merit
  • Easy account opening
  • A wide range of payment methods
  • Subscriptions are possible (subscription-based billing) *Shopify is app-dependent
  • PayPal users can make payments easily
Disadvantages
  • The transaction fee will not be refunded
  • The threshold for discounting payment fees is high
  • It takes time to open an account
  • Deposit processing is manual and tedious
  • Not suitable for small payments

The big difference in refund fees

As shown in the table above, there is a big difference between Stripe and PayPal in their "payment fees." PayPal recalculates the payment fee based on the final sales amount, whereas Stripe does not refund the initial payment fee even if there is a refund.

Stripe and PayPal refund balances

If you refund ¥5,000 out of ¥10,000 in sales

Stripe

Deposit: ¥10,000 - (¥10,000 × 3.60%) = ¥9,640
Refund: ¥5,000
Account balance: ¥9,640 - ¥5,000 = ¥4,640

PayPal

Deposit: ¥10,000 - (¥10,000 × 3.60% + ¥40) = ¥9,600
Refund: ¥5,000 (¥10,000 - ¥5,000 = ¥5,000 will be paid)
Account balance: ¥5,000 - (¥5,000 × 3.60% + ¥40) = ¥4,780

As you can see from the above, when there is no refund, Stripe deposits a larger amount, but when a refund occurs, PayPal ends up having a larger balance.

How to get started

To add a payment method or change settings, go to "Settings" at the bottom left of the admin screen, then "Payment Settings."

Shopify payment settings screen

In the payment settings, there are various payment modules available for Shopify, so please activate your Stripe and PayPal accounts from there. If the integration is successful, the installation is complete.
*Stripe and PayPal accounts must be registered separately with each service.

Should I use Stripe or PayPal?

Both Stripe and PayPal have their own advantages and disadvantages due to the characteristics of their services, but the bottom line is that you should use both.

If a user has a PayPal account, they can omit the need to enter their credit card number, shipping address, or name, which is a great benefit to users as it saves them time and effort when making a purchase .

Stripe should be available as a payment method that can cover a wide range of users , including those who do not have a PayPal account or those who want to use a credit card that is not registered with PayPal.

In fact, there is a certain level of usage of both Stripe and PayPal on the websites we operate. Please consider implementing them after understanding the characteristics of each service.

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