EC site management/direction

Work in a team and develop your e-commerce management skills as a specialist!

The mission of this position is to operate and manage e-commerce sites for clients or our own business as an e-commerce professional, and to ensure the continuous growth of the e-commerce business.

While operating an EC site,
"I feel that our operational work is being neglected and it is frustrating."
"I proposed to introduce tools to improve work efficiency within the company, but they didn't understand."
"There's a limit to what you can learn as a solo EC manager, so I want to work in a team."
"As an EC management professional, I want to take on bigger challenges."
Have you ever felt this way?

At Commerce Media, we believe that both offense and defense are essential for a successful e-commerce business.
For this reason, we also place importance on back office operations, and evaluate their improvements and efficiency.

Additionally, the company has the know-how to operate multiple e-commerce sites at a high level.
We also have professionals in operations, marketing, and production on staff, so you can always learn about a variety of solutions and it's an environment where you can improve your skills as a professional!

The main job involves directing and managing the operation of e-commerce sites for clients or our own business.
The job mainly involves direction and progress management, but there is also some hands-on work involved.

[Specific work content]

• Interacting with external partners such as clients and warehouses
• Product sales operations (product registration, data management)
• Customer support (email, chat)
• Order management, inventory management, logistics management
• Campaign operation and progress management
• Site Maintenance
• Email newsletter creation and distribution
• Social Media Posting
  

<Target sites>
Shopify, Rakuten, Amazon, Yahoo! Shopping, auPay Market, etc.

<Tools used>
■ Order and shipping management: LOGILESS, etc.
■Other tools: Google Workspace, Slack, ChatWork, Re:lation, Notion, Backlog


[Tasks you would like to assign based on your skills]

• Production work (website updates, design, coding)
• App verification and implementation
• Data analysis using GA4 etc., improvement proposals
• Research and internal coordination to realize client requests

<Current members' industries/previous jobs>
EC production companies, apparel EC, food manufacturers, toy manufacturers, sports genre EC, EC support companies, cosmetics EC

<Operation and support record>
・GoGoCurry official online shopping site (Shopify, Rakuten, Yahoo!, Amazon)
・Orion Beer official online store (Shopify, Rakuten, Yahoo!, Amazon)
・Yuraku Confectionery Online Shop, which sells Black Thunder (Shopify, Rakuten, Yahoo!, Amazon)
・Chiikawa Market
・Nagano Market
・ANA Official Gift Shop Rakuten Market
・Interior manufacturer
*Many successful cases of supporting famous manufacturers and brands

Experience with both of the following:

• Practical experience (2+ years) in operating your own EC site, Rakuten Ichiba, Yahoo! Shopping, Amazon, etc.
• Experience in EC back office operations (order management, inventory management, logistics management)

• Experience as a manager of an EC store
• Client work experience
• Motivation to work on sales-generating tasks such as marketing and product planning
• Experience directing website and system development
• Experience in streamlining operations and implementing systems to improve efficiency
• Experience with image processing using tools such as Photoshop
• Knowledge of HTML and CSS (website production experience)
• Experience and knowledge of using AI
• Product planning and development, OEM experience
• English (Business Level)
• People who can work on weekends (※Not required. We are considering introducing weekday holidays in the future)

• Those who understand the importance of back office work and take pride in it
• People who love EC and are proud of their work related to EC
• Those who want to grow and succeed in the future of the EC business world
• Those who value both speed (efficiency) and quality
• Someone who is good at completing difficult puzzle-like tasks carefully and quickly
• People who like to communicate with others
• Those who want to achieve greater results as a team rather than alone
• Those who regularly keep up with new information and technology
• People who have a user perspective (people who like shopping and browsing sales floors)

• You can be evaluated in an environment where you understand the importance of back office work
• Not only will you be involved in operations, but you will also be involved in site improvements and product proposals while listening to customer feedback.
• You can learn a variety of solutions from colleagues who have experience running multiple e-commerce sites.
• Through projects and teams, you can interact with members from other departments and professions, and gain a wide range of knowledge.
• You can try your hand at any job that interests you, such as marketing, production, or product planning.

1. Document screening
2. First interview (basically conducted online, but in some cases we may ask you to come to the office)
3. Final interview (visit to our company)
4. Job Offer

*The number of interviews may vary.
*It will take about 3 weeks to 1 month from application to employment offer.
* Regarding in-person interviews: If you live far away, please contact us.

■ Expected annual income: 4.2 million to 6.3 million yen
■Monthly salary: 300,000 yen to 450,000 yen
* Trial period: 6 months (no change in salary during trial period)
*Salary will be determined based on experience, ability, previous salary, etc. according to our company regulations.

Monthly Salary Breakdown
Basic salary + skill-based salary + fixed overtime allowance (30 hours per month: 46,600 yen to 74,500 yen)
*If the working hours exceed 30 hours per month, overtime allowance will be paid separately.


■Bonus: Once a year *Depending on company, department and individual performance (paid every year)
■ Salary increase: twice a year *Based on personnel evaluation
*The estimated annual salary includes one bonus (estimated 2 months' salary)

◆Tokyo Head Office
Fusaka Building 6F, 3-44-11 Minamiotsuka, Toshima-ku, Tokyo
(Access: 2 minutes walk from Otsuka Station on the JR Yamanote Line)

◆Fukuoka Office
Tenjin Shoppers Fukuoka 8F, 4-4-11 Tenjin, Chuo-ku, Fukuoka City, Fukuoka Prefecture
(Access: 5 minutes walk from Tenjin Station on the Subway Kuko Line)

◆Sapporo Satellite Office

Regarding remote work:
・Required frequency of attendance: At least once a week (for those who commute within a 2-hour commute)
・For the first month after joining the company, you will be required to come to the nearest office for on-the-job training.

Flextime system (applies after the trial period)

・Core time: 11:00-15:00
・Standard working hours: 9:30-18:30 (break: 1 hour)

*Working hours, reduced working hours, etc. are negotiable
*Overtime hours: Approximately 20 hours/month

<Over 125 days of holiday per year>

• Two days off per week (Saturday and Sunday)
• National Holiday
• Summer holidays (3 days granted in July after the trial period ends)
• New year holiday season
• Paid vacation (10 days granted 6 months after joining the company, and increases with age thereafter)
• Special leave for special occasions
• Maternity leave
• Childcare leave
• Nursing care leave

*Due to events, etc., you may be required to work on holidays (you will receive a substitute day off on another day)

• Transportation expenses fully covered
• Social insurance provided
• health check
• 100% non-smoking office
• Casual wear available
• In-house study sessions (held regularly on various topics)